Antispam for an mail domain

To enable SPAM protection for a mail domain:

1. Click the AntiSpam preferences icon in the Mail Service section on the mail domain controls page:

2. On the page you will be taken to, configure AntiSpam preferences which will be applied for each e-mail account on a global basis (like a master file). Once the account has been activated for AntiSpam (see green arrow icon under this function to activate once this step is complete) you can easily make changes to each specific e-mail box, if required.

Spam check level:

Determines how aggressively spam will be filtered. AntiSpam filters analyze each email message as it passes through the gateway e-mail server and score it between 1 and 14. The larger the number the more likely it is considered to be spam:

Very Aggressive: guarantees almost anything delivered to your mailbox will be legitimate. However you will lose a lot of email (rejects messages that score over 2)·
Aggressive: guarantees anything delivered to you will be legitimate. Still a fair chance of false positives (rejects messages that score over 4)·
Normal: might block some mailing lists messages (rejects messages that score over 7).

Relaxed: accepts semi-legitimate bulk mail (rejects messages that score over 10).

Permissive: accepts almost everything (rejects messages that score over 14)

The default value is usually 5, but this can be changed by the hosting system administrator.

Spam processing:

Mark as spam: this will tag the email as spam, i.e. add the word SPAM to the subject line of the email and then forward the email on to the client as an attachment with details.

Remove: this will delete the spam email so when the client performs a send/receive, they will never see the email.

Move To: this allows you to specify a mailbox spam email goes to. The client will never see this email unless they access the specified mailbox.

MaxScore level ( in 2.4.3 RC 1), if not Undefined, overrides the Spam check level with an alternative score range from 20 to 500:

Very Aggressive - 20
Aggressive - 40
Strict - 60
Moderate - 80
Neutral - 100
Soft - 150
Permissive - 200
Loose - 300
Very Loose - 500

If a spam mail is detected on this level, it is deleted ignoring your choice for Spam processing.

White List - sender e-mail addresses to accept.
Black List - sender e-mail addresses to reject.

White and Black Lists have priority over the spam check level.

* you can use masks using '*' and '?'. For example: *, ?, *
* e-mail addresses or masks should be separated by ',' or ';' or 'ENTER' or 'TAB' or 'SPACE'.

3. Click the Submit button at the bottom of the form. Each e-mail account will have the ability to modify their own lists as above.

This image below shows the checkbox within the e-mail account setup to select to enable AntiSpam for the account, which can also be done by using the green arrow icons in the main mail manager view of your control panel.


Antivirus checks incoming mail for viruses and if detects any, sends e-mail notification about it and deletes the virus mail. To turn on Antivirus for a specific mailbox go into your MAILBOX (Mail Manager) properties:

1. Select the mail domain name, then the Antivirus icon if active for your account. If you do not see this feature, please contact us for options. Select the Antivirus icon option.

2. You now need to tell the system what to do with detected viruses. Remove is the default and should usually remain unless you have another way to deal with viruses and simply want to have them marked and delivered.

3. Click the Submit button at the bottom of the form.

4. From this point you can edit individual settings for mailboxes by selecting the green arrow icon under the function.